We regret that you have a reason for complaint. In order to process your return quickly and smoothly, please follow the steps below:

1. Please fill out our complaint form carefully.
2. We will send you the form as a print-ready PDF with your data by e-mail. Print out the completed form and enclose it with your return.
3. Send the package to the following address using the enclosed form:

   Dipl.-Ing. H. Horstmann GmbH
   Reklamation
   Humboldtstraße 10
   42579 Heiligenhaus

If you have any further questions, please do not hesitate to contact us.

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